Horizon Bridge Behavioral Therapy is hiring a fully remote Intake & Authorizations Coordinator to support our growing ABA practice. This role is the first point of contact for families seeking services and is critical to ensuring a smooth, compassionate onboarding experience.

Location: 100% Remote (must reside in the United States; Minnesota or Central/Eastern time zone preferred).

Compensation: To be determined based on experience. Competitive hourly or salaried compensation, with potential for performance-based bonuses.

What you will do:

- Manage incoming inquiries from families, referral sources, and pediatricians

- Verify insurance benefits and coordinate prior authorizations with payers

- Track authorization timelines, renewals, and units utilized

- Maintain accurate documentation in our practice management and EHR systems

- Communicate with families regarding intake paperwork, evaluations, and scheduling

- Partner with the clinical team to ensure timely service start dates

- Support clinic operations by escalating bottlenecks and proposing process improvements

What we are looking for:

- 1+ year experience in healthcare intake, insurance verification, prior authorizations, or medical billing (ABA experience a plus)

- Familiarity with commercial insurance, Medicaid, and authorization workflows

- Strong attention to detail and excellent written communication

- Comfort working independently in a remote setting

- Proficiency with EHR/practice management software, Google Workspace, and spreadsheets

- HIPAA awareness and a commitment to client confidentiality

What we offer:

- Fully remote, flexible weekday schedule

- Supportive, mission-driven team

- Opportunity to shape intake processes from the ground up

- Professional development support

Horizon Bridge is an equal opportunity employer.